UK Financial services horizon scanners: complaints handling and contentious regulatory

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UK Financial services horizon scanners: complaints handling and contentious regulatory

September 27, 2024

United Kingdom
United Kingdom
United Kingdom

We are pleased to present the latest editions of our Horizon Scanners for financial services complaints handling and contentious regulatory.

These horizon scanners summarise the key legal and regulatory developments, and include updates on:

  • Consumer Duty, non-financial misconduct and diversity and inclusion
  • trends in complaints handling, changes to the Financial Ombudsman Service fee structure and motor finance

The horizon scanners cover developments that may impact firms organisations in the next two years, as well as providing links to further information.

If you have any questions, or if you would like to discuss any of the topics in further detail, please do not hesitate to contact us.

The materials on the Eversheds Sutherland website are for general information purposes only and do not constitute legal advice. While reasonable care is taken to ensure accuracy, the materials may not reflect the most current legal developments. Eversheds Sutherland disclaims liability for actions taken based on the materials. Always consult a qualified lawyer for specific legal matters. To view the full disclaimer, see our Terms and Conditions or Disclaimer section in the footer.

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chrisbusby@eversheds-sutherland.com

Chris Busby

Partner

United Kingdom

clairecarroll@eversheds-sutherland.com

Claire Carroll

Partner

United Kingdom

tomblack@eversheds-sutherland.com

Tom Black

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garethvowles@eversheds-sutherland.com

Gareth Vowles

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victoriasavage@eversheds-sutherland.com

Victoria Savage

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martinward@eversheds-sutherland.com

Martin Ward

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United Kingdom

heleneastwood@eversheds-sutherland.com

Helen Eastwood

Legal Director

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lauranorris@eversheds-sutherland.com

Laura Norris

Professional Support Lawyer

United Kingdom

gregorybrandman@eversheds-sutherland.com

Gregory Brandman

Partner

United Kingdom

karimccormick@eversheds-sutherland.com

Kari McCormick

Partner

United Kingdom

julianeal@eversheds-sutherland.com

Julia Neal

Partner

United Kingdom

sumitrasubramanian@eversheds-sutherland.com

Sumitra Subramanian

Principal Associate

United Kingdom

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